Customer Testimonials
Great salesperson, Joe. He was patient, explained all vehicle options, great pre and post sale follow-up.
Great over all experience. Felt very comfortable. Salesman Mike Wilcox and the finance team were great.
I did not buy my Hyundai at your dealership in canton . But I had my oil changed and check over . I will bring it back for the oil change very nice place Madison was very good very pleasant and kind . You should keep her around . Thanks Sarge.
Shottenkirk Hyundai is a great dealership providing excellent customer service. The service staff are a wonderful group of people.
My sales associate, Janet Baker, was fantastic to work with. I normally hate shopping for cars and she made the entire process easy and stress free. She was very patient answering all of my questions comparing the 2 cars I was looking at. I never felt pressured in any way. I will absolutely recommend her to friends looking for cars in the future.
The staff is very friendly and proactive to help. I would do business anytime with them. Amazing Crew!!
Friendly, fast, good service always communicates updates on car service. My service advisors are great!
Enjoyed the help and support and instructional tips on car. Need to have snacks and coffee, warm cookies.
Very eager to help! Mindful of my budget and worked very hard to make me happy!
I stopped by the service center to get help with my fuel door on my Tucson. I only had enough gas for 30 miles so stopped to fill up. However could not get the fuel door open, had to leave and drive to the dealership for help. I was not able to wait the estimated hour due to an appointment so I was going to have to attempt to make it home. The lady asked a technician to see if could pry it open to see what parts were needed and I would come back. He was kind enough to do ... Read More DealerRater - Mar 5, 2026
I always use this dealership because they're very professional and efficient. Other dealerships told me it would take 3 days. It took them 2 hours.
I had a great experience at this dealership. Janet answered all of my questions and was very thorough in the details of this transaction. She was very helpful in transferring all my devices from my old vehicle to the new one. Although I was originally considering another make, she convinced me to stay with Hyunndai.
Sales staff is always attentive and helpful. Employees go above and beyond. Always available. My sales associate helped me past the purchase of my vehicle.
Amanda Lawson did a great job getting my service and repairs done quickly and making sure I was happy
I want to thank the employees of Canton Hyundai for their excellent work they did on my vehicle. They are so great for how they helped me. I am so thankful. I will definitely recommend them to others. Thank you so much.
Very helpful, Mandy Lawson helped me with setting my dash gauges and getting me a time for maintenance. Michael Wilcox was helpful in getting my car into the schedule. Janet Baker was very helpful in me looking to trade my car
Always easy to deal with! Great service and sales team! Dropping off and picking up my car for maintenance is as easy as it gets. Been using them for nearly 4-5 years.
Everyone at this dealership is friendly. Every time I bring my car in for service Mike always helps me out. He has always been so kind and courteous to me and always gets me in and out quickly. I have always been satisfied with the job by Shottenkirk dealership.
They were very polite and professional I will come to them if I ever have a problem again
Timely performance of services. Good communication regarding progress of service. Friendly and professional service advisor. Need to eliminate texts and emails encouraging trading up.
We do appreciate the staff. Madison was excellent as the service manager. She explained everything and gave us choices of what we wanted completed. She also noticed 2 recalls and took care of that. She kept us updated along the way. She is an asset to this dealership.
Excellent and informed especially mandi, she’s the best hands down, she’s the reason we continue to go there
The shopping experience was great. Sales Consultant Janet Baker was patient and addressed our wants and needs. kudos to Shottenkirk for having such an incredible person representing you to the public.
The ease and helpfulness with my purchase was very quick and professional. The demonstration of how and where controls work were very helpful.
Mandi in Customer Service always makes sure that I am taking care of. I bought my 2021 Tucson at this Shottenkirk dealership and plan on keeping her a long time and to continue getting excellent service.
Very professional staff who care about both the financial impact on the customer and the important aspects of the customer’s vehicle. I was thankful that both aspects were being addressed when i had my Palisade in for service. I’d recommend this dealership to anyone interested in purchasing a car or servicing their vehicle
Everyone at the dealership was very helpful. Janet Baker was my salesperson and she took the time to help me get the vehicle I wanted. The finance people were the best I have ever dealt with. I highly recommend Shottenkirk Hyundai!
I like the team that received my vehicle. Very professional and friendly. I have Hyundai of Cumming closer to me but I’ll rather drive a bit more for the great service.
Mandi Lawson such a great service advisor. I will be back with all my vehicle needs.
Nice dealership, clean facility and courteous personnel when I have to wait for work to be completed.
They were professional and got me in and out in less than predicted . Very happy with agent.
The service department was great. They did a recall to fix a navigation issue and did paint protection There is usually less then 5 min wait, when I drop off my car. Service mgr Michael is always willing to explain any issues and update me on things about my vehicle.
Great service and friendly thorough staff. Solved all concerns quicky with a smile abd care
I had a very good experience overall. Got good value for my money. Everybody exceeded my expectations. Will recommend.
I just purchased a car from Shottenkirk. It was a great experience from start to finish. Knowledgeable salespeople and friendly customer service. We would definitely consider purchasing from them again in the future!
The sales team (Mike and Frank) was very good to deal with. We were very happy with the way they took care of us.
Depending on Shottenkirk for maintenance and repairs since private purchase of used Sonata approximately 5 years ago.This last year or so my new Service Advisor Imee Henry, and she has been extremely helpful, knowledgeable and efficient!! Thank you Imee and service workers who actually do the work on my car. All very much appreciated!!
SHOTTENKIRK HYUNDAI DEALERSHIP.THEY ARE THE BEST YOU EVER WANNA GET A HYUNDAI GO THERE?I PROMISE YOU YOU WON'T BE DISAPPOINTED.AND THE MANAGER, JUSTIN SMITH, HE IS FANTASTIC.HE WILL DO EVERYTHING HE CAN TO GET YOU.THE DEAL THAT YOU WANT AND HE GOT ME MINE.I COULDN'T SAY ANYTHING EXCEPT FOR THAT.HE IS FANTASTIC AND A GREAT GUYYOU'RE DOING EVERYTHING HE DID FOR US.THANK YOU JUSTIN SMITH NOW WE TALK ABOUT ALEX AND MIKE.ALEX IS A NEW PERSON THAT'S LEARNING.AND TRAINING, AND HE WILL DO FANTASTIC WHEN HE ... Read More DealerRater - Oct 30, 2025
Awesome buying experience! Mike Wilcox is phenomenal!! Will return when my next car purchase is needed.
Everyone was helpful and friendly in providing updates on time expected for completion of repairs. They were also concerned for my comfort during wait time.
Your sales and finance team were great to work with. I highly recommend this dealership.
These people DO NOT CARE ABOUT THEIR CUSTOMERS!!!! I urge you to find a different dealer to service or to buy your vehicle.
Great people to work with. Work within your schedule and timeframe. Knowledgeable and quick to respond to questions. Planning on doing business there again.
Sorry, crappy dealership. Does not respond to complaints. PLEASE DO NOT HAVE YOUR CAR SERVICED HERE, AND PLEASE DO NOT BUY FROM THEM!!!
Excellent, I had a suspension noise in the rear of my Palisade, and the service dept. identified, had the parts, and repaired my car within about 2 hours. Very Professional
***BEWARE*** While my husband's 2023 Hyundai Santa Cruz was in their shop for a small problem under warranty, they somehow managed to wreck his truck. No one called to tell him of this and he only found out when he went to pick it up.
Despite numerous phone calls by me, and despite having been passed around from person to person at this pitiful-excuse-for-a-dealership, and promises that they will have the general manager John Donohue, call me back, to date Mr. Donahue has not called me back (in over a weeks time), nor will anyone at this dealership advise me ... Read More DealerRater - Aug 26, 2025
The staff is friendly and helpful. The wait time is reasonable. We appreciate the experience here.
Every one was super polite and helpful. They made me feel respected and valued, as their customer.
Great sales team. Easy to set up an appointment for service. Greeted when we arrived, friendly and courteous. SUV was serviced and returned in a timely manner on the day promised.
Very professional! Excellent customer service! Michael is the service dept. is a great asset! He represents the company perfectly!!! Very kind to my mother today. Class act!!!!
A special thank you to Michael And Imee in service for their attention to our needs
I had an oil change with tire rotation. They worked me in because of schedule conflict. I was very happy with Hannah who kept me well informed.
Dealership and all employees and sales associates were great to work with and come highly recommended
This dealership answers the phone with a live agent promptly ! They are very friendly & flexible with scheduling any maintenence. The sales department is very helpful & they offer an excellent VIP extended warranty protection plan included with every new car sale !!
Wow wonderful folks from front to back. Service is extremely wonderful. I highly recommend all to use Hyundai for all your car needs. I’m ever so thankful. I was keep updated and everyone treated me as if I was special. I love they are GOD Fearing folks.
Shoutout to Mandi for helping me find the dealership. For the young lady upfront showing me where service department is. To all the wonderful ladies and gentlemen in service. They make you feel like family. Even the waiting area is comfortable. I’m going to look at their other vehicles Monday while ... Read More DealerRater - Jul 17, 2025
I couldn't have asked for better service. Communication was excellent and the service provided was thorough and completed faster than expected.
Excellent customer service. The best buying experience with Shauna as our sales person. Thank you.
Great Everything! 10, 10, 10, 10, 10, 10,10, 10! 10! 10! 10! 10! 10!
Joe and Mike were great , honest and professional, they are both excellent “PR” for this dealership. I would return to this dealership because of them!
Outstanding service every time! Pleasant and professional , they know service is important, unlike so many other dealers, which seem to view it as a “necessary evil”. They tell you how long it will take and always perform on term, without the heavy pressure to get additional services. Because of our great service experiences, not only do we drive 30 miles from home, we will shop for new car at Canton Hyundai first!
We are very appreciative of all this dealership did for us. They bent over backwards to help us to meet our needs. They exceeded our our expectations and made it work. Got a new vehicle and the payment we could afford. We will buy from them again. Thank you for helping us. Susan and Tony. 2 happy and satisfied customers, no friends.
The lady who served me has a high level of kindness and customer service. I was very satisfied.
Shottenkirk Hyundai did nothing short of a miracle to help me acquire reliable transportation for my brand new job. Despite my low credit score and brand new job, I was able to purchase a brand new car with 0 cash down and a modest trade-in. My salesman was personable and helpful. Thank you Shottenkirk Hyundai team!
Service department is fast and professional. Always a pleasure to deal with them and I trust them with my vehicle.
They reached out to me and offered to take my old Sonata that I still owed over $22,000 on. They gave me credit for more than I thought they would and let me finance a brand new Sonata. Matt is a great and very helpful guy!
Buying experience was very good , Janet is the best very professional and honest in answering my questions.
My AC went out on me while visiting from out of town. Shottenkirk was able to give me a same day appointment when all other dealers were weeks out! They were very attentive and kept me informed throughout the whole process. Mike was awesome and worked hard to get my issues resolved as quickly as possible. While waiting for the diagnostic test the staff were all so kind and made sure I was comfortable and had plenty snacks and drinks! I would highly recommend this service department any day!
The whole experience at the dealership was excellent from being greeted by the service advisor to the ease of pick up and the professional way that the services were performed. Great job.
Excellent customer service. 👌👌 ❤️❤️❤️Very satisfied with the paint job they did on my Kona. Thank you!
Service advisor was super sharp. Very courteous and friendly. Counseled us on what we needed to and when to schedule another maintenance visit. Very pleased overall.
Integrity on Full Display
If you want fairness and old-fashioned integrity, Shottenkirk delivers. But don’t trust me—over 3,000 satisfied customers have earned them a 4.7-star rating on Google.
We towed in a 2005 Santa Fe running on financial fumes, and Shottenkirk didn’t flinch. Their service team quickly ran a thorough diagnostic and sent a clean, user-friendly link outlining each issue, with clear descriptions and itemized repair costs. Transparent, and easy to understand. A special nod to Service Rep, Imee & Service Director, Joe—an absolute pleasure to work with.
On the sales side, we were hunting for a certified ... Read More DealerRater - Jun 3, 2025
Easy and hassle free! Appointment time was honored and service was performed in a timely manner. Courteousness abounds from everyone you make contact with. Easy.. That’s what I like.
They made the experience of purchasing a car more enjoyable. Our salesmen, Matt has a great sense of humor.
Wonderful caring team working at Shottenkirk Hyundai went out of their way for me. I wanted a rare color of the Santa Fe Calligraphy Hybrid top of the line. Red with a light grey interior. I would not settle for less. They got it! AJ went above and beyond for me. I got the car I wanted at a very good price. Kudos!
Employees enjoyed talking about the Hyundai and seemed to enjoy working their and with the other employees
I purchase my Hyundai Tucson. From Mike Wilcox. He did am excellent job getting me the best deal. He went out of his way to help. I appreciate all his help. Excellent Dealership. I highly recommend Thanks for all his Help. Patrick Farlow
I PUCHASED MY HYUNDAI Tucson from Ammar Saleem. I highly recommend Ammar. He help me get the best deal and great customer service. He explains everything. I appreciate all his help. Thanks Patrick Farlow
Although we didn't buy a vehicle from this dealership my wife and myself had a very pleasant experience with one of the car salesman called David. We test drove 1 car and David was very helpful and knowledgeable about the car we were driving and wasn't pushy at all he just gave us all of the information we asked for and told us to think about it as we left. This is the kind of salesman that should be working at all of the car dealerships. Thanks again David for your help while we were there and you made ... Read More DealerRater - Apr 29, 2025
I told the salesman I did not want my credit score ran more than once. He ignored me and ran it so much it dropped my score over 200 points. This is wrong on multiple counts. They have lost my business forever. Stay away from these losers. They don’t care about you and will lie to you without blinking an eye. They also love to bombard you with texts and emails. Several times a day or more for weeks on end. Again, run away from this dealership. They are low class and low quality people.
This is a typical dealership. They put up a car price online and then tried to say you have to use their financing if you want that price. Which the listing did not say anything like that. Then they add 3k worth of add ons that are not optional which again is unnecessary. The salesperson was so nice! She wasn't pushy at all so they get a star for that. The finance department is the worst. When I started we were pre approved for the car we wanted the person immediately walked away without saying anything. They lost our ... Read More DealerRater - Mar 21, 2025
Worst 5-6 hours of me and my daughters life spent here today 1/3/24. Started off at 2:30 with her vehicle of choice, said she didnt qualify because of score. Suggested a vehicle around 18k. However she qualified for 30k around 6:30pm? Now how did that happen? After insisting on putting my daughter in 3 cars she did not want, they gave an approval for the first one she saw 5 hours before. But wait , with an added $3500 after “approval”. We walked out at this point but our trying to be loyal and repeat customers from her 2021 purchase all went down the drain for what? ... Read More DealerRater - Jan 3, 2025
Shocked that Hyundai allows this dealer to sell their cars. Their mode of operation casts Hyundai in a very negative light. Advertises competitive prices and then adds a lot of bogus fees. A $35,000 car quickly becomes $40,000 with nothing more than forced dealer add ons. Hyundai should be embarrassed to be represented by such a deceptive dealership. If you are considering visiting this dealership, don’t just walk away - run. Don’t waste your time. If we collectively boycott these types of dealers, they will either change or go bankrupt.
Very high pressure. Called on internet add. Told me I had to come in and hung up. Horrible customer service and very old school
This was an emergency visit as my check engine light was on as well as the coolant temp was extremely low. Didn’t have an appointment but they had me in and out in 4 hours. Great staff!
See Google review please ...
Ourl opinion we were OVER promised and lied to UNDER~Delivered .... Overcharged me Dealer kickback fee from financial lender to about $1700.00!! Over life of loan!! Upsale tactics deplorable ... Take a lawyer to financial office in our opinion ... Promised free oil changes and then charged me $1100.00!!
Never shop there in our opinion ... Etc ...
Going legal probably and contacting corporate ... Tried local resolution and office will not budge ..
Greed is their standard business model in our estimation from the deal to financial ... Waleska and Woodstock plus community need to know ... Shottenkirk business as usual is probably legal but ... Read More DealerRater - Nov 21, 2024
I researched looking for a vehicle online before purchasing. The price online, the dealership price was why I came to this dealership after losing my vehicle in Hurricane Helene. I had great communication with the staff prior to my arrival.
The price at the dealership ended up being $5,000 more! Jason the manager stated that the price online is only to bring customers in. It was very misleading! How do you trust the integrity of the dealership after that?
They do all these addons to the vehicle that increase the final price, and these are addons that can't be removed. ... Read More DealerRater - Nov 15, 2024
Mike Wilcox was one the best sales person I have dealt with buying a car. I really appreciate his honesty and Integrity.
Buying a car is not one of my most favorite things to do. However, it certainly was this time. Owen was a pleasure to work with.
2700 invoice…. Local mechanic…500 dollar repair . This dealership tried to take advantage of us!!! We are telling everyone not to buy or do business here. We are making and telling that this business lies, stealing, cheating….. many bad Reviews!!
OMG! Great experience at this fine dealership. The management and sales people went out of their way to give us one of the finest experiences we’ve ever had at a dealership. In addition we were shocked at the quality of our new Santa Fe Hybrid Calligraphy. One of the finest cars we have ever driven. Go for a test drive and be completely blown away. Thanks to Adam, the manager, and Dexter, our sales person for giving us not only the car of our dreams, but also a superb sales experience.
Good experience. Not pushy. Helpful. Good selection of vehicles on the lot. Local dealer. Close.
Great shopping and buying experience with Ali Kahn at Shottenkirk Hyundai. Very helpful and knowledgeable salesman and a pleasure to deal with. Thank you Ali!
Very friendly and easy to work with. Great hours to work with my schedule. I will definitely use them again for my service.
Great customer service always, very professional & extremely courteous. Rep answers all questions & thoroughly explains/addresses all concerns.
Waited 6 days for appointment and when I got there at the date and time was told it would be at least 3 business days before they could even look at it.
It was a very good experience they where very kind and listened to all my concerns and needs excellent support thanks to Mike my advisor he was great
Good friendly service easy to work with all sales people extremely helpful especially sales manager very clean facility would highly recommend
We were very happy with our purchase and staff at Shottekurk Hyundai .Mike Wilcox was such a good salesperson and we enjoyed working with him. He truly wanted us to have a great experience and was so attentive during the whole process. We would highly recommend this dealership and working with Mike
The service staff were very kind and helpful. They allowed me to bring my very old dog inside with me. It was unfortunate that they couldn’t access my Genesis service agreement or wash my car once the service was completed. Again, while the staff were extremely friendly and did their best to help, I’ll be taking my vehicle to a Genesis dealer in the future.
These people are terrific. Friendly and respectful Thank you for making us part of the family.